AT A GLANCE
Rachel Immanuel
Area of Practice:
Service Design, System and strategy, Business services, People research, business model innovation, communication design strategy
OVERVIEW
Rachel is a specialized design generalist in the areas of Service Design, Business modeling, Communication design strategy, Systems and strategy, User experience design & research, Design & People research.
EDUCATION
- Masters: Central Saint Martins- UAL 2012
- Under grad: Srishti Institute of Art, Design and technology 2006
WORK EXPERIENCE
- Faculty – Srishti Institute of Art, Design and Technology, Bangalore
- User experience Researcher & Designer Bosch UX Studio, Bangalore India
- Communication & UX designer, researcher -Philips Design, Delhi, India
- Intern – Design Against Crime Research Lab, DESIS Network- UAL, London
- Brand strategist, packing, publication designer – Independent consultancy & services,Hyderabad+Hybrid
- Communication Designer- Swechha NGO, Delhi
- Design Intern- Trapeze Design Bangalore
- Design Intern- Kena Design Bangalore
- Artist, photographer – Shows at- Global Arts Village Delhi, Hatworks Boulevard Bangalore.
INTEREST AREAS
Designing systems of Care in communities and homes, Women’s health design, design for the elderly, Creating and designing for healthier cities, walkable cities, empathetic cities. Designing experiential learning, designing for small and medium businesses, Developing new service innovations.
CURRENT PRACTICE AT SRISHTI
- Experiential learning pedagogy
- Service design thinking and doing
TEACHING PORTFOLIO
- Service Design Thinking and Research methods
- Co-creation workshops
- Experiential learning outside the classroom locations, discussions, engagements, presentations, mapping techniques for complex systems and information, ideation and conceptualization methods, participatory methods, ethnographic and autoethnographic methods. In areas such as Healthcare, community and health, small and medium business development, Big brand innovations methods, story telling for multiple stakeholders etc.
CREATIVE PRACTICE & OUTREACH
- Designing services for brands
- Co-creation workshops
- Using a service design approach for creating better experiences.
